Spinner77 Privacy Policy — User Data Protection
This policy explains how spinner77 collects, uses, stores, and protects your personal information as a user of our online entertainment platform in Malaysia.
Updated: January 2026 · Effective immediately
Spinner77 is committed to protecting the privacy of every user who accesses our platform. This Privacy Policy is drafted in accordance with data protection principles applicable in Malaysia and sets out your rights and responsibilities regarding the personal information you share with us. By using this platform, you agree to the terms outlined in this document.
All financial transactions on our platform are processed in Malaysian Ringgit (RM / MYR), and payment information is handled with strict security standards.
1. Information We Collect
- Full name and chosen username
- Email address and mobile phone number
- Date of birth for age verification
- Passwords stored in encrypted form
- Login and logout activity records
- Device type, operating system, and browser version
- IP address and general location information
- Unique device identifier for security purposes
- Session data including access times and pages visited
- Device language and timezone settings
- Bank name and account type for MYR deposits
- Bank account number used for withdrawals
- Transaction history and deposit or withdrawal records
- Digital wallet details such as TNG eWallet, where applicable
- Betting records, games played, and session durations
- Game preferences and frequently accessed categories
- Feedback or complaints submitted to support
- Communication records with the customer support team
2. How We Use Your Data
Spinner77 uses collected information solely for purposes related to delivering platform services and improving the user experience. Your information will not be sold to third parties for marketing purposes. The primary purposes for data use are as follows:
Verifies user identity during registration and login to prevent fraud and unauthorized access.
Processing deposits and withdrawals in Malaysian Ringgit (RM) securely and in a timely manner.
Providing accurate and effective assistance to users based on account history and submitted queries.
Analysing usage patterns to continuously improve platform performance, design, and functionality.
Sends account-related notifications covering security, regulatory updates, and other important information users need to know.
To meet applicable legal compliance requirements, including anti-money laundering obligations.
3. Cookies & Tracking Technologies
The spinner77 platform uses cookies and similar tracking technologies to ensure a smooth and secure user experience. Cookies are small text files stored on your device that help the platform recognize your session.
Types of cookies used
- Session Cookies: Stored temporarily while you use the platform and deleted when the browser is closed. Used to maintain your login session.
- Preference Cookies: Saves your preferred language and display settings for a consistent browsing experience.
- Security Cookies: Helps detect suspicious login attempts and protect your account from unauthorized access.
- Analytics Cookies: Collecting aggregated usage data (without identifying individuals) for platform improvement purposes.
You can manage or disable cookies through your browser settings, though this may affect certain platform features.
4. Data Storage & Security Measures
Spinner77 user data is stored on servers protected by multiple layers of technical and organisational security. We take a proactive approach to data protection to keep your information safe at all times.
Encryption & Technical Protection
All data transmitted between your device and the platform's servers is protected using industry-standard SSL/TLS encryption protocols. Passwords are stored in hashed form and cannot be decrypted — meaning even platform staff cannot view your actual password. Financial transaction data in Malaysian Ringgit (RM) is processed through payment channels with their own security standards.
Data Retention Period
Active account information is retained for as long as your account remains active, and for a defined period after account closure to meet legal requirements. Financial transaction data is kept in accordance with applicable accounting and regulatory requirements. Once the defined retention period has elapsed, information will be securely deleted or anonymised.
5. Sharing Information with Third Parties
Spinner77 does not sell, rent, or disclose users' personal information to third parties for marketing or commercial purposes. However, there are limited circumstances under which information may be shared, as outlined below:
Information required to process MYR deposit and withdrawal transactions is shared with authorised banks and digital wallet providers for processing purposes only.
The platform may be required to disclose information to the relevant authorities when mandated by law, court order, or to prevent financial crime.
Technical service providers that support platform operations may have limited access to data strictly for technical purposes, subject to confidentiality agreements.
In all instances of data sharing, spinner77 ensures that recipients are bound by equivalent or stricter data protection obligations.
6. User Rights, Policy Changes & How to Contact Us
Your Rights as a User
As a spinner77 user, you have the following rights regarding your personal information:
- Right to Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or incomplete information by contacting the support team.
- Right to Erasure: In certain circumstances, you may request the deletion of your personal information, subject to legal obligations that require us to retain certain records.
- Right to Restrict Processing: You may request that we restrict how your information is used in certain circumstances.
- Right to Object: You have the right to object to the processing of your information for certain purposes.
Changes to This Privacy Policy
Spinner77 reserves the right to update this Privacy Policy at any time in response to changes in legislation, technology, or platform practices. Users will be notified of any material changes via their registered email or an in-platform notification before the changes take effect. It is the user's responsibility to review this policy periodically.
Contact Our Privacy Team
Have further questions about your privacy or account?